Last Updated: January 02, 2026
Privacy Policy
At Double Arrows, your privacy is a top priority for us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website.
1. Introduction
At Double Arrows Home Inspections, LLC (“we,” “us,” or “our”), your privacy matters. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have when visiting our website or using our services. By using this website, you agree to the practices described in this policy.
2. Information We Collect
We may collect the following types of information when you visit our website, schedule an inspection, or contact us:
- Personal Information: Your name, phone number, email address, and property details provided through forms or scheduling tools.
- Technical Information: IP address, browser type, pages visited, and time spent on our website (via analytics tools like Google Analytics).
- Cookies: Small files stored on your device to improve site performance and user experience. You can disable cookies in your browser settings.
3. How We Use Your Information
We use the information collected to:
- Respond to inquiries or schedule inspection appointments
- Generate and deliver home inspection reports
- Improve our website and services
- Maintain internal records and client communication
- Comply with legal, accounting, or regulatory requirements
We do not sell, rent, or trade your personal information to third parties.
4. Information Sharing
We may share your data only with trusted partners or service providers who help us operate our business, such as:
- Inspection Support Network (ISN) for scheduling and report management
- Payment processors (if applicable) for secure online transactions
- Email service providers for communication purposes
All partners are required to maintain appropriate security and privacy protections.
5. Data Security
We use industry-standard security measures, including SSL encryption, secure passwords, and limited data access, to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information only as long as necessary to provide services and comply with legal or business obligations. You may request deletion of your information at any time by contacting us.
7. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Withdraw consent for data processing
- Request a copy of your data
To exercise these rights, contact us using the information below.
8. Third-Party Links
Our website may contain links to other sites. We are not responsible for the privacy practices or content of those external websites. Always review their privacy policies when visiting external links.
9. Children’s Privacy
Our website and services are not directed toward children under 18. We do not knowingly collect personal information from minors.
10. Updates to This Policy
We may update this Privacy Policy occasionally to reflect changes in laws, technology, or our practices. Updates will be posted on this page with a revised “Last Updated” date.
11. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:
Double Arrows, LLC
Email: rodney@doublearrows.com
Phone: 704-314-1740
Address: Matthews, NC 28105